privacy policy
Ocean Spray Pty Ltd
Ocean Spray International Services (Australia) Pty Ltd
ABN 48 078 055 642
Ocean Spray International Services (Australia) Pty Ltd (Ocean Spray) is committed to protecting your privacy. The following policy explains how Ocean Spray handles personal information collected in accordance with the National Privacy Principles set out in the Commonwealth Privacy Act 1988 (Privacy Act) with which Ocean Spray is bound to comply.
In this policy:
- The expressions "we", "us" and "our" are a reference to Ocean Spray.
- The expression "personal information" refers to information about a person whose identity is apparent or can reasonably be ascertained from the information.
Information collection
We may collect personal information via promotions, competitions, marketing activities, visits to our web site (including collection of cookies being data we may store on your computer to keep track of your web site preferences) and customer generated queries. We only collect personal information that is necessary for us to conduct our business.
The types of personal information we may collect include: name, address, contact numbers, email address, preferences for goods and services marketed by Ocean Spray, details of any prizes won, and a record of interactions you have made with Ocean Spray.
Information use and disclosure
Ocean Spray will not use or disclose any personal information that we collect for any secondary purpose other than the primary purpose of collection without your consent unless:
- The use or disclosure is related to the primary purpose of collection and you would reasonably expect us to use or disclose the information for that secondary purpose.
- The use or disclosure is otherwise permitted under the Privacy Act.
We may use and disclose personal information we have collected for the following purposes:
- To contact you directly about our brands, special offers, samples and promotions
- To reward you for being a loyal customer of Ocean Spray.
- To inform you of publications that may be of interest to you.
- To approve transactions you wish to make with Ocean Spray.
- To confirm your identity.
- To follow up or pursue any enquiry you have made.
- To comply with Australian, State and Territory lotteries and gaming legislation.
- To undertake market research.
We may need to disclose your personal information to the following third parties for the above purposes:
- Our related companies whether located inside or outside Australia.
- Organisations that provide services to us, such as mailing houses, promotion and advertising agencies.
- Credit reference agencies and credit providers.
- Government and statutory authorities.
We will not transfer your personal information to a third party located in a foreign country without your consent unless we are otherwise permitted to do so under the Privacy Act.
By using our web site you will be deemed to consent to us using and disclosing (to our related companies whether located inside or outside Australia and organisations that provide us with services) your personal information collected by our web site for the following purposes:
- To contact you directly about our brands, special offers, samples and promotions.
- To inform you of publications that may be of interest to you.
- To follow up or pursue any enquiry you have made.
- To undertake market research.
Ocean Spray does not sell to third parties any personal information we collect.
Promotions, competitions and other marketing activities
Ocean Spray may enter into a database personal information collected through promotions, competitions and other marketing activities for the purposes of contacting you directly about our brands, special offers, samples, competitions, and other promotions unless otherwise advised by you. If you prefer not to be contacted then you can advise us by calling 1800 626 338 (Australia) or 0800 445 368 (NZ).
We are required to collect some personal information in relation to promotions, competitions and other marketing activities to comply with record keeping requirements of relevant Australian, State and Territory lotteries and gaming legislation. We may publish personal information collected through promotions, competitions and other marketing activities in accordance with the applicable terms and conditions.
Information security
Ocean Spray keeps all personal information we hold secure by taking reasonable steps to protect the personal information that we hold from misuse and loss and from unauthorised access, modification or disclosure.
We do not warrant the security of any information transmitted over the Internet to our web site although we strive to protect such information. You transmit information over the Internet to our web site at your own risk.
Policy updates
Ocean Spray may update this policy from time to time. Any changes to this policy will be published on our web site. You may obtain a current copy of this policy from our web site or by contacting us on the details below.
Accessing and updating personal information
You may request access to any personal information that Ocean Spray holds about you. You may also request the correction of any personal information that we hold about you where the information is not accurate, complete or up to date. We will comply with a request to access or correct personal information where required to do so by the Privacy Act.
In the event that Ocean Spray will incur significant costs in complying with a request to access personal information, we reserve the right to seek payment of these costs before granting access.
You can contact us to request to access or correct any personal information that we hold about you.
Further details
To obtain further details on our personal information handling practices, please contact us.